Urbio Privacy Policy

Thank you for visiting Urbio’s website located at www.myurbio.com. Urbio values its customers and respects their privacy.  This Privacy Policy details certain policies implemented throughout Urbio governing our use of personally identifiable information that you provide to us through our website.


Privacy Policy Updates

Urbio may need to update this Privacy Policy from time to time.  If so, we will post the updated Privacy Policy on our website so you are always aware of what personally identifiable information we may collect and how we may use this information. We encourage you to review this Privacy Policy regularly for any changes.  Your continued use of our website or continued provision of personally identifiable information to us will be subject to the terms of the then-current Privacy Policy.


Information Collection and Use

You can generally visit our website without revealing any personally identifiable information about yourself.  However, when you order products or elect to receive newsletters, participate in surveys or contests, contact us with questions or comments or request information, we may collect personally identifiable information such as your name, address, email address, phone number, credit card number and other information that you voluntarily transmit to us.  We also collect information regarding your use of our website.  We may use your personally identifiable information to contact you, to deliver products or information you have ordered or requested, to personalize our website for your use, to improve the content and general administration of our website, and to provide you with newsletters or information regarding products that you have purchased or may wish to purchase in the future.


Children's Privacy

Urbio recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children's online activities and interests.  Our website is not intended for children under the age of 13.  Urbio does not target its services or this website to children under 13 and does not knowingly collect personally identifiable information from children under the age of 13. 



We use small text files called cookies to improve your overall experience on our website. A cookie is a piece of data stored on the user's hard drive containing information about the user. Cookies generally do not permit us to personally identify you.  As you browse our website, advertising cookies will also be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other websites based on your previous interaction with our website. The techniques our partners employ do not collect personal information such as your name or email address.  You can visit this page to opt out of AdRoll and their partners' targeted advertising - www.adroll.com/about/privacy.  You can configure your web browser to accept all cookies, reject all cookies, or notify you when a cookie is set.


Aggregate Information

We also track the total number of visitors to our website, the number of visitors to each page of our website, browser type, IP addresses, and External Web Sites (defined below) linked to, and we may analyze this data for trends and statistics in the aggregate, but such information will be maintained, used and disclosed in aggregate form only and it will not contain personally identifiable information.  We may use such aggregate information to analyze trends, administer our website, track users' movement, and gather broad demographic information for aggregate use.



We may provide your personally identifiable information and the data generated by cookies and the aggregate information to vendors and service agencies that we may engage to assist us in providing our website and products to you.  For example, we may provide your personally identifiable information to a credit card processing company to process your payment.  We will also disclose your personally identifiable information if we reasonably believe we are required to do so by law, regulation or other government authority.


Links to Third Party Sites

Our website may provide links to other external websites over which Urbio does not have control.  These links do not constitute an endorsement by Urbio of these external websites.  You acknowledge that Urbio is providing these links to you only as a convenience, and further agree that Urbio is not responsible for the content of these external websites.  Your use of external websites is subject to the terms of use and privacy policies located on the linked to external websites.



Urbio employs procedural and technological security measures consistent with industry practice.  Such measures are reasonably designed to help protect your personally identifiable information from loss, unauthorized access, disclosure, alteration or destruction. 


If you have any questions regarding this Privacy Policy please contact us via email at help@myurbio.com.  This Privacy Policy was last updated on June 6, 2013.